Initial IT have consistently provided an excellent service and offered professional advice. This has helped us improve our IT systems including getting the right hardware and software tools to run our successful business.
Initial IT have provided IT services to our business for a number of years, however in light of the current situation with regards to COVID 19 Initial IT have proved to be invaluable. Our staff moved to working from home very quickly and easily and the service provided by Initial IT has not faultered. Would highly recommend.
I am the Founding Director at The Apple Yard and we help companies that want an injection of creativity to help them wow their audience and stand apart.
Andy approached us in a friendly, helpful way on LinkedIn with offer of IT help and advice.
As with a lot of solicitations on LinkedIn, I was initially a little dubious, but took the opportunity to have a chat with Andy about our IT setup and potential areas of weakness.
My suspicions were quickly dispelled, as Andy was very knowledgable; listened well to our current situation and needs; he offered helpful pointers without confusing IT jargon or technical details; and overall he was genuinely out to help, rather than hit us with a hard sell.
As a result of our chat with Andy, I was much more encouraged about our IT situation and had more peace of mind. I am in a better situation to take on dedicated IT support in the future as a result of Andy's input.
If you are looking for a, IT professional who can give you solid advice and follow up with a robust service, I would recommend Andy to you.
Premium Sales first engaged the services of Initial IT for a premises move. I am pleased to say that this was a seamless process headed up by the Owner of the business, Andy. Completed out of normal working office hours, we were able to enjoy no disruption or down time whatsoever. Andy liaised with ourselves and the telecommunications provider to ensure all bases were covered. We also use Initial IT for our general maintenance and cyber security. We have had several site visits from Andy's number 2, Dave, who has been a pleasure to deal with also.
Great IT support company, deals with day to day tasks quickly and efficiently. Any issues that arise, they are on it straight away. Never had an issue with delays on resolving them.
Would recommend for your business IT support.
Sorted out our internal business network and offsite back up. They took the time to listen to what we wanted and advised us on all the options that were available. There was no pressure or hard sell which we really appreciated. Great service and really competitive on price!